Our Journey

OPSTARR was founded by Gary Starr, a hospitality professional with over 30 years of hands-on experience managing pubs, restaurants, retail units, guest accommodation and touring parks. Gary has held Management roles in Nando's, Butlin's, Midlands Art Centre (MAC), JD Wetherspoons to say but a few ...

After decades working directly in the industry, Gary recognised that many independent hospitality businesses struggle not because of a lack of passion, but because of the increasing complexity of running a modern hospitality operation.

OPSTARR was created to provide practical, real-world support to help independent businesses operate better, improve profitability and deliver outstanding customer experiences.

Unlike traditional consultancy services, OPSTARR focuses on practical solutions and hands-on support that can be implemented immediately.